Cognizant Analyst IT Support Fresher Jobs 2025
Are you a fresh graduate looking for a career launch in IT support? Cognizant, one of the world’s leading IT services companies, is hiring freshers across India for the role of Analyst – IT Support. This is your opportunity to join a global organization that fosters innovation, learning, and growth.
Table of Contents
- Role Overview
- Key Responsibilities
- Candidate Expectations
- Eligibility Criteria
- Salary Package
- Perks and Benefits
- Interview Process
- Application Process
- Why Choose Cognizant
- Important Note
Cognizant Analyst IT Support Fresher Jobs 2025 Role Overview
The Analyst – IT Support role at Cognizant is ideal for tech-savvy graduates passionate about providing top-tier technical assistance. You’ll be the first point of contact for resolving IT issues for clients globally, ensuring efficient support through effective communication and problem-solving.
This is a work-from-office opportunity with rotational shifts, giving you real-time exposure to global IT infrastructure and operations.
Key Responsibilities
As a fresher Analyst in IT Support, your day-to-day responsibilities will include:
- Providing first-line technical support for software, hardware, and system-related issues
- Logging, monitoring, and tracking issues via a ticketing system
- Diagnosing and resolving common technical challenges
- Escalating unresolved queries to higher-level IT support teams
- Creating and updating internal documentation and knowledge bases
- Collaborating with internal teams to ensure seamless service delivery
Cognizant Analyst IT Support Fresher Jobs 2025 Candidate Expectations
To succeed in this role, Cognizant expects candidates to:
- Possess strong communication and problem-solving abilities
- Have a customer-first mindset with a positive, proactive approach
- Be willing to work in rotational shifts, including night hours (UK/US time zones)
- Adapt quickly to diverse, fast-paced work environments
- Be open to relocating to any Cognizant office as required by the project
Cognizant Analyst IT Support Fresher Jobs 2025 Eligibility Criteria
Cognizant invites non-engineering graduates from the batches of 2022, 2023, and 2024 to apply. The required qualifications include:
- A 3-year full-time degree in:
- BCA
- B.Sc. (Computer Science, IT, Statistics, Physics, Chemistry, Mathematics, Electronics)
- A minimum of 50% marks in 10th, 12th, and UG (No active backlogs)
- Indian nationals only
- Candidates from BE/B.Tech, B.Com, BA, B.Ed or with prior work experience are not eligible
Cognizant Analyst IT Support Fresher Jobs 2025 Salary Package
Cognizant offers a competitive package of up to ₹8 LPA, depending on candidate performance, academic record, and interview results. The package includes:
- Night shift and weekend allowances
- Performance-based incentives
- Transportation support (Pick-up & drop for eligible locations)
Perks and Benefits
By joining Cognizant, you gain access to a wide range of employee benefits, including:
- Structured training on modern tools, processes, and technologies
- Access to global online learning platforms for career advancement
- Paid time off, holidays, and medical insurance coverage
- Inclusive, collaborative work environment
- Strong focus on work-life balance
Interview Process
Cognizant follows a transparent and efficient selection process:
- Online Aptitude Test: Logical reasoning, English, and technical fundamentals
- Technical Interview: Focused on your academic projects and troubleshooting knowledge
- HR Round: Assessing communication skills, flexibility, and cultural fit
Tip: Practice situation-based questions, basic IT troubleshooting, and polish your English communication to excel.
Application Process
To apply for Cognizant Analyst IT Support Fresher Jobs 2025:
- Visit the official Cognizant Careers Portal
- Filter by country: India
- Search for: “Analyst – Fresher Support”
- Fill in the required details and upload your resume
- Submit and wait for confirmation email regarding the next steps
Cognizant Analyst IT Support Fresher Jobs 2025 Why Choose Cognizant?
Cognizant is more than just an IT company. With a global workforce of over 300,000 employees, it offers an inclusive and innovation-driven environment. Whether you’re looking to upskill, work on international projects, or make an impact in the IT industry, Cognizant is your launchpad.
By choosing Cognizant, you gain:
- Global exposure
- A strong career foundation
- Continuous learning and growth opportunities
- A collaborative, people-first work culture
Important Note
This job listing is intended for informational purposes only. All applicants are advised to verify eligibility, application timelines, and compensation details on the official Cognizant careers website before applying. Final selection will depend on company requirements and candidate performance during the hiring process.
