Oracle Recruitment 2024: Hiring Graduates & Freshers for Technical Analyst Role
Oracle is hiring fresh graduates and candidates with 0-2 years of experience for the position of Technical Analyst. If you’re passionate about providing top-tier customer support and have a background in technical support or computer-related fields, this is an excellent opportunity to start your career with a global technology leader. Oracle’s recruitment process offers a platform for new graduates to join one of the world’s most respected companies in the tech industry.
Company Name: Oracle
Job Role: Technical Analyst
Job Location: Bangalore/Hyderabad
Experience: Freshers (0-2 Years)
Education Qualification: Bachelor’s/Master’s Degree in Computer Science or related fields
Last Date to Apply: ASAP
Job Description:
Oracle is conducting a recruitment drive for Technical Support Analysts. As a member of Oracle’s Support organization, your primary focus will be delivering post-sales support and solutions to Oracle’s vast customer base. In this role, you will serve as a customer advocate, ensuring that customer needs are met and problems are resolved effectively. Your primary responsibility will be facilitating relationships with Oracle Support and providing assistance to both internal employees and customers, handling non-technical inquiries as well as technical troubleshooting.
Your job duties include:
- Handling post-sales customer inquiries, both technical and non-technical, through phone and electronic means.
- Assisting with troubleshooting and the use of Oracle’s Electronic Support Services.
- Communicating and collaborating with internal Oracle teams to resolve escalated issues.
- Working on a variety of customer-related situations while ensuring the highest quality customer service.
- Providing advice and technical assistance to customers and internal Oracle staff.
This role is ideal for recent graduates who are looking to kickstart their career in technical support and customer service within the technology industry.
Eligibility Criteria:
To apply for this role, candidates should meet the following requirements:
- Educational Qualification: A Bachelor’s or Master’s Degree in computer science, computer engineering, software engineering, information systems, or a related field.
- Experience: Freshers with 0-2 years of experience in application support, client/customer support, incident management, problem management, and change management are encouraged to apply.
- Technical Skills: Knowledge of SQL and a basic understanding of technical support services is required.
- Interpersonal Skills: Exceptional communication skills, both verbal and written, and the ability to interact with global collaborators in a professional and efficient manner.
- Soft Skills: Strong problem-solving skills, critical thinking, and a customer-centric mindset are essential.
Why Work at Oracle?
Oracle is one of the largest and most recognized tech companies globally, offering employees the opportunity to work with cutting-edge technologies. By joining Oracle, you will be exposed to a collaborative work environment and have access to the company’s extensive resources. Oracle places great emphasis on career growth, offering various training and development opportunities to help you advance within the company.
Here are some benefits of working at Oracle:
- Global Exposure: Work with customers and teams from around the world.
- Growth Opportunities: Oracle encourages internal mobility, allowing employees to explore new roles within the organization.
- Learning & Development: Oracle provides ongoing training and development programs to enhance your skills.
- Work-Life Balance: Oracle promotes a healthy work-life balance, offering flexible working hours and remote working options.
- Innovative Culture: Be part of a company that leads in technology innovation, allowing you to contribute to impactful projects.
Application Process:
To apply for the Technical Analyst role at Oracle, follow these steps:
- Visit the official Oracle career page.
- Search for Technical Analyst openings in Bangalore/Hyderabad.
- Submit your updated resume and complete the online application form.
- Await further instructions for interviews and assessments.
Salary & Benefits:
Oracle offers a competitive salary package, along with benefits such as health insurance, retirement plans, and various allowances. As the role is targeted towards freshers, Oracle ensures that compensation is aligned with industry standards.
Conclusion:
This is a fantastic opportunity to start your career at Oracle, one of the world’s leading tech companies. If you meet the eligibility criteria and are passionate about solving technical challenges while delivering exceptional customer support, then don’t hesitate—apply today for the Technical Analyst position.
