Groww Is Hiring Product Support Engineers | Apply Now for an Exciting Career in Bengaluru
Are you looking to build a promising career with one of India’s fastest-growing financial services companies? Groww is hiring talented professionals for the role of Product Support Engineer in Bengaluru, Karnataka. If you’re a motivated individual with strong technical skills and a passion for solving problems, this is the perfect opportunity for you. Read on to explore the job description, required qualifications, skills, and application process in detail.
Company Name
Groww
Job Role
Product Support Engineer
Job Location
Bengaluru, Karnataka, India
Job Type
Full-Time (On-site)
Salary Package
As per company standards
Experience Required
2+ years
Educational Qualification
Graduation (Any Stream)
Required Skills
- Strong knowledge of MySQL and the ability to write SQL queries
- Proficiency in automation scripting (Python or Shell scripting preferred)
- Understanding of Linux/Unix commands and job scheduling (e.g., cron jobs)
- Previous experience in production support
- Good programming skills (Java is preferred)
- Excellent verbal and written communication skills
Roles and Responsibilities
As a Product Support Engineer at Groww, you will:
- Gain a deep understanding of internal application behavior and technical operations across data centers and applications.
- Analyze, diagnose, and fix bugs of low complexity independently.
- Collaborate with developers to address and resolve more complex issues.
- Ensure quick resolution of urgent issues and adhere to customer SLA commitments.
- Write and adapt installer, shell scripts, and Perl scripts to automate manual tasks.
- Monitor production and non-production environments proactively to prevent issues.
- Provide consistent feedback from customers and users to improve products and address recurring issues.
- Maintain a detailed log of problem analysis and resolution activities.
- Contribute to the development of smaller features or utilities to improve system productivity.
Why Join Groww?
At Groww, we offer a dynamic work culture that prioritizes:
- Customer-Centricity: We aim to provide a seamless user experience.
- Ownership-Driven Culture: Every team member takes responsibility and drives impactful initiatives.
- Simplicity: Keeping processes and operations straightforward and effective.
- Long-Term Vision: We focus on sustainable growth and innovation.
- Transparency: An open work environment fosters trust and collaboration.
Groww is committed to empowering every Indian to make informed financial decisions. By joining Groww, you’ll be a part of a company that’s transforming how financial services are delivered across the country.
Groww’s Vision and Values
- Radical Customer Centricity: The customer is always at the heart of what we do.
- Empowerment Through Knowledge: We aim to educate and empower Indians to make informed financial decisions.
- Transparency: Trust is the foundation of our work culture.
- Innovation: Groww consistently pushes boundaries to offer cutting-edge financial solutions.
How to Apply for Groww’s Product Support Engineer Role
If you meet the eligibility criteria and are excited about this opportunity, apply now!
- Visit the official Groww careers page or click on the link provided below.
- Create an account or log in.
- Complete the application form and upload your latest resume.
- Make sure your resume is updated with all relevant details to increase your chances of selection.
Conclusion
Groww is looking for passionate and skilled individuals to join their team as Product Support Engineers. With a culture that values autonomy, innovation, and ownership, Groww offers a fantastic platform for personal and professional growth. Don’t miss this chance to work with one of India’s top financial services companies. Apply today and kickstart your journey towards an exciting and fulfilling career!
